Returns & Exchanges

At Rocky Mountain Soap Company, we want you to love your natural products; if you are not completely satisfied, we offer a 30-day window for returns or exchanges on all items.

Return Process

• 1.
  Contact Our Team

  Email our customer service team with your order number and the reason for your return to initiate the process.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all glass containers are well-protected for transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once we receive and inspect your return, we will issue a full refund to your original payment method within 5-7 business days.